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Baby Village delivers 23x ROI with two components and zero fuss

With just two strategic checkout components, Baby Village achieved a 23x ROI, a $49 AOV lift on upsell orders, and 285+ extra products sold in five months

Merchant
Baby Village
Vertical
Family & baby
Platform
Shopify Plus
Markets
AU
Launched
Q2 2025
In the first 5 months
23x
ROI
$49
AOV increase on upsell orders
285+
Additional products upsold

Small Changes. Big Results.
As one of Australia’s most trusted destinations for premium baby products, Baby Village knows how important every touchpoint is for building trust and driving conversion. Their team had already invested in a great customer experience, from a well-curated product range to seamless site search. But there was one more area to optimise: checkout.

By integrating Checkout Components, Baby Village was able to create a more strategic and revenue-focused checkout experience, while staying true to their brand and customer-first values.

Checkout Components was a breeze to install, looks great, and the ROI speaks for itself - I wish everything was this easy.
Emma Thomson, Baby Village
Emma Thomson · Customer Experience Manager, Baby Village

Smart Components Built for Revenue and Reassurance
With a product range as carefully considered as their customers’ purchase decisions, Baby Village chose components that were both strategic and impactful; upsells to lift AOV, and content messaging to reinforce confidence and drive conversion.

Searchspring-powered Upsell List: A dynamic, always-on list showcasing relevant cross-sells to increase AOV. This leverages the same recommendation logic already used on-site, keeping the experience consistent and personalised through to checkout.

Checkout Components Upsell Baby Village
Sourced from babyvillage.com.au

Call to Action Content Component: Baby Village uses this component to highlight timely offers right at checkout, like “Use code FREESHIP50 for Free Shipping on orders over $500.” This simple, well-placed message not only provides the customer value, it drives urgency and targets conversion by communicating clearly and creating a smoother customer experience.

Who knew two components could do so much!

Checkout Components Call to Action Baby Village
Sourced from babyvillage.com.au

Results That’ll Rock the Cradle
Only five months in, and Baby Village was already seeing standout performance:

  • 23x ROI
  • $49 AOV increase on upsell orders
  • 285+ additional products upsold

Proof that the right tech and a focused approach go a long way.

What’s Next

With their core components delivering immediate results, Baby Village now has a strong foundation to build on. The team is already exploring new ways to personalise and optimise checkout further. 

Built to Scale With Brands Who Care

At Baby Village, every product stocked and every page designed is about helping families make confident decisions. Checkout Components fits right into that approach, helping the team drive measurable growth while enhancing the customer experience.

Ready to turn your checkout into a high-performing revenue driver? Install now: here.

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