Notes from the checkout.

Product updates, merchant insights, and practical guides from the Checkout Components team.

25 articles
Checkout upsell benchmarks for BFCM 2026 (Shopify Plus data)

Checkout upsells for BFCM 2026: what our Shopify Plus data says actually sells

Last Black Friday, checkout upsells shrank from 18.9% to 11.8% of the order. Here’s what actually sold, how offer price affects take-up, and the checklist I’d run on a Shopify Plus checkout before BFCM 2026.

Checkout Components in Focus: Sydney and Melbourne Ecommerce Events Recap

Checkout Components in Focus: Sydney and Melbourne Ecommerce Events Recap

May and June were a busy period for the team, with involvement in two of the most significant events on the Australian ecommerce calendar

Tailored for AOV Uplift: How Menswear Checkouts Are Winning

Tailored for AOV Uplift: How Menswear Checkouts Are Winning

For brands like GAZMAN, Mr Simple and WNDRR, checkout is being used less as a place to transact and more as a fast lane to help customers finish what they already came to do.

A/B Testing for Checkout Components Is Here!

A/B Testing for Checkout Components Is Here!

What if you could stop guessing which checkout experiences work and start proving it? Introducing A/B testing for Checkout Components: a powerful new way for our merchants to experiment, compare and optimise every component in checkout.

Why Health & Supplement Brands Are Leading Checkout Performance

Why Health & Supplement Brands Are Leading Checkout Performance

Supplements, Health & Wellness has quickly become one of the strongest performing verticals for Checkout Components and it isn’t a fluke.

Checkout Upsells vs Post-Purchase Upsells: What's the Difference?

Checkout Upsells vs Post-Purchase Upsells: What's the Difference?

Two upsell strategies, two different moments in the buyer journey. Here's how they compare - and when to use each.

How Shopify Checkout Personalization Increases AOV

How Shopify Checkout Personalization Increases AOV

Checkout personalization lifts AOV by targeting customer segments with relevant offers. Here's how it works on Shopify Plus.

OpenAI Abandons Direct Checkout in ChatGPT

OpenAI Abandons Direct Checkout in ChatGPT: What This Means for Ecommerce

OpenAI has stepped back from enabling purchases directly inside ChatGPT, confirming what ecommerce operators already know: AI can guide discovery, but conversion still happens on the retailer’s site. That makes your checkout experience one of the most important moments in the customer journey.

Boody x Checkout Components

Boody achieves 103 per cent upsell revenue growth

By focusing on relevance and clarity at checkout, Boody unlocked a 103% increase in upsell revenue year-on-year. With personalised offers, free-shipping incentives, and campaign-aligned messaging, every checkout became a measurable growth opportunity.

10 Checkout UX Mistakes That Are Costing You Conversions

10 Checkout UX Mistakes That Are Costing You Conversions

Checkout is where ecommerce revenue is won or lost. Small UX mistakes, like unclear shipping costs, irrelevant upsells, or poor mobile layouts, can quietly destroy conversion rates. We break down 10 common checkout UX mistakes brands make today and show how fixing them can unlock higher conversion and average order value.

AI-Driven and Agentic Commerce

Optimising Checkout for AI-Driven and Agentic Commerce

AI-driven and agent-assisted buying is reshaping ecommerce. From automated reorders to AI shopping agents completing purchases on behalf of customers, checkout is becoming the execution layer for machine-initiated commerce.

Frictionless Checkout

Why Frictionless Checkout is the Most Important Ecommerce Trend in 2026

Frictionless checkout is driving higher conversion and AOV in 2026. Learn how ecommerce brands reduce checkout friction to increase revenue.

How to Design a Segmentation-First Checkout Upsell Strategy on Shopify Plus

How to Design a Segmentation-First Checkout Upsell Strategy on Shopify Plus

A segmentation-first checkout strategy flips that. Instead of “what can we add to checkout?”, you ask “who are we talking to right now, and what do they actually need?” In this article, we’ll walk through how to design a segmentation-first checkout upsell strategy you can implement with tools like Checkout Components, without needing a developer.

We're Built for Shopify

Now officially Built for Shopify

We’ve earned the Built for Shopify badge, Shopify’s highest quality standard for apps. Here’s how we upgraded UX, performance, and integration to make Checkout Components faster, smoother, and more powerful for merchants.

Booie Beauty Free Shipping Upsell

Most Users Will Try to Qualify for Free Shipping. Here’s How to Turn That Behaviour into Revenue at Checkout

Most shoppers will happily add more to their cart if it means unlocking free shipping, and Baymard’s latest research proves it. Over half of customers pause checkout to qualify for the threshold. In this post, we unpack what that means for AOV and show how brands using Checkout Components turn free-shipping prompts into high-converting, hyper-relevant upsells at checkout.

15 Minute Checkout Tune Up

Higher BFCM Revenue Is Hiding in Your Checkout

From afterthought to advantage; our 15-minute setup to drive conversion and AOV when it matters most.

Add to Cart x Checkout Components

Still time to fix your checkout before BFCM

See how Shopify Plus retailers like Boody and Gazman use Checkout Components to increase their AOV by customising their checkout.

Capture more with less at checkout

Capture More (With Less): Inputs & Calls-to-Action That Support KPIs

Smart inputs (consent, final-sale acknowledgements) and one well-placed CTA (e.g. loyalty) keep you compliant, reduce post-purchase overhead, and grow LTV, without bloating forms.

BFCM Ready? Trust-Building Content

Build Customer Trust at Checkout: The Content That Reduces Abandonment

Clear, context-specific content, policies, timelines and trust cues, removes doubt and saves support time during peak periods.

BFCM Ready? Unlock Unclaimed Revenue

Unlock Unclaimed Revenue: Targeted Upsells That Lift AOV (Without Killing CX)

BFCM traffic is peaking and baskets are bigger than ever, your checkout can (and should) turn more of that intent into incremental revenue with low-friction upsells.

BFCM Checkout Playbook

BFCM is Stressful. Checkout Can Be the Easy Part.

BFCM is the biggest opportunity of the year for eCommerce brands, but the real wins happen at checkout. The BFCM 2025 Checkout Playbook shares proven strategies from leading Shopify Plus merchants to increase AOV, boost conversion, and reduce cart abandonment. Learn what works, implement fast, and make your checkout your competitive advantage this sales season.

Checkout Components x Afterpay Day

3 Quick Checkout Wins to Maximise Your Afterpay Day Sales

Afterpay Day is coming, here are three quick checkout tweaks to boost AOV, drive urgency, and build customer trust.

Native AI Shopping Is Here - Are Your Upsells Agentic-Ready?

Native AI Shopping Is Here - Are Your Upsells Agentic-Ready?

Shopify just made a massive leap toward native shopping inside AI conversations, introducing a powerful trio: the Shopify Catalog, Universal Cart, and the new Checkout Kit.

Top 5 Advanced Shopify Checkout Segmentation Use Cases

Top 5 Advanced Shopify Checkout Segmentation Use Cases

Shopify checkout has evolved. With the rise of checkout extensibility and powerful tools like Checkout Components, merchants can now personalize the final step of the buyer journey like never before.

Checkout extensibility

What Is Shopify Checkout Extensibility?

In this guide, we’ll break down what Shopify Checkout Extensibility is, how it compares to the legacy checkout.liquid method, what new tools it unlocks, and how you can start customizing checkout without touching a line of code.