Age verification.

Verify customers are 18 or over before they order restricted products, right in Shopify checkout.
For Shopify Plus Checkout · Enterprise plan · Assisted setup

Restricted products. Verified customers.
Follow the customer from a blocked checkout to a verification result.
Verify your age
Confirm you are 18 or over to continue.

The order waits for verification.

- Consent
- Given
- Age check
- 18+
- Result
- Awaiting submission
- Checkout
- Blocked
A check, not just a checkbox.
See the document choices and verification states customers encounter in checkout.

Choose a document. Give consent.
Customers enter their identity details and consent to verification before continuing.
Documents customers already have.
An Australian passport, a driver's licence from any Australian state or territory, or a green or gold Medicare card.
Passport
Driver's licence
Medicare
Australian document checks
GBG greenID connects the verification flow to Australia's Document Verification Service (DVS), which matches details on Australian-issued documents against original records.
How the DVS worksAvailable on request
This integration supports Australian-issued documents only. Enterprise customers need their own GBG greenID account and store-by-store onboarding before using it in checkout.
About GBG greenIDSet up for your products and markets.
This is an assisted integration, not a component you can turn on directly in the app. We'll discuss your restricted products, verification coverage, consent flow, and checkout requirements.
InquireGood together.

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Text field
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Banner
Keep customers informed before they order. Highlight dispatch delays, free shipping, and other important checkout alerts.

Simple message
Give customers the information they need to keep going. Share short support, order, or brand messages without adding clutter to checkout.
Your questions, answered.
How does age verification work in Shopify checkout?
Customers provide their identity details, a supported Australian document, and consent. GBG greenID checks those details in the verification flow. A checkout that requires verification stays blocked until the 18+ check succeeds.
Which identity documents are supported?
This integration supports an Australian passport, a driver's licence from any Australian state or territory, or a green or gold Medicare card. It does not support documents issued outside Australia.
What happens if a customer's details cannot be verified?
The order remains blocked and the customer can review their details and retry. A failed check does not let the customer bypass a required verification.
Can I require verification only for selected products?
Yes. Target the restricted products with product or collection conditions, such as a tag identifying items that require an age check. Review the eligible products during onboarding.
What minimum age does the integration check?
The integration checks that the customer is 18 or over. Confirm that this threshold and the verification workflow suit the products you sell before arranging setup.
Can I activate age verification myself?
No. It is available on request and requires store-by-store onboarding with your own GBG greenID account. Contact us to discuss the document coverage, consent flow, and integration setup.
Do I need Shopify Plus and Enterprise for age verification?
Yes. This Checkout Components integration requires Shopify Plus and the Enterprise plan, with assisted setup. It is not included as a self-serve Starter, Growth, or Pro component.
Can customers use New Zealand or other overseas documents?
No. This integration currently supports Australian-issued documents only. Do not treat the broader capabilities of GBG greenID as document coverage included in this Checkout Components integration.
Let's talk about your verification requirements.
Available on request on Enterprise, with assisted setup for Australian documents.